Bring all of your team’s resources to their fingertips
Users shouldn’t have to scour through network drives, SharePoint sites, emails, and sticky notes to find the information they need to complete their work.
Alyks brings your policies, procedures, tips, insurance information, provider data, and more to your entire staff - ensuring everyone has the most up-to-date and accurate information at all times and driving workflow efficiency. Knowledge Management is a tool needed across the health system - from scheduling to care management any team can transform efficiency with this tool.
Integration
-
We can connect to data sources you have already created like knowledge bases housed in spreadsheets, policies and procedures in word documents and pdf’s and more. We can connect to these documents via Sharepoint API or through your network drive. This also keeps the control in your organizations’ hands - any updates made to the data show up in the assistant real time.
-
If your team leverages a third party that needs to be referenced regularly, like a payer portal, during their workflow, we can build in an API connection so the Knowledge Management assistant truly becomes a one stop shop for knowledge needs.
Digital Assistant
-
Rotera’s digital assistant Alyks Sidekick lives on the side of the user’s screen - simply hover at the edge of the desktop or use a hot key to begin searching your organization’s policies and procedures
-
Ensure your staff are referencing content that has been vetted and approved. Team members should no longer need to have post it notes stuck to their desk - the Knowledge Management tool allows for storing, curating, and finding data in a few seconds.
Analytics
-
Rotera provides a comprehensive dashboard to give you a look into how your team is utilizing the assistant. This data is valuable in ensuring team members are using the tool as well as provides insight into where data can be added or updated.
-
Rotera will schedule regular touch bases with your team to discuss usage and assistant enhancements so we can evolve as your team and its knowledge base evolves. We also conducted bi-yearly use satisfaction surveys to understand how we can continuously improve the assistant and experience.